Privacy Policy

Privacy Policy

PRIVACY NOTICE

This Privacy Notice (“Notice”) describes how Maitutor Solutions and its respective subsidiaries, associate companies and jointly controlled entities (“Maitutor Group”) use your Personal Data.

Collection of Personal Data

“Personal Data” means information about you, from which you are identifiable, including but not limited to your name, identification card number, birth certificate number, passport number, nationality, address, telephone number, fax number, bank details, credit card details, race, gender, date of birth, marital status, resident status, education background, financial background, personal interests, email address, your occupation, any information about you which you have provided to Maitutor Group in registration forms, application forms or any other similar forms and/or any information about you that has been or may be collected, stored, used and processed by Maitutor Group from time to time and includes sensitive personal data such as data relating to health, religious or other similar beliefs.

The provision of your Personal Data is voluntary. However if you do not provide Maitutor Group your Personal Data, Maitutor Group will not be able to process your Personal Data for the Purposes and Additional Purposes outlined below.

If you are an agent, vendor, supplier or service provider, provision of your Personal Data is mandatory and failure to provide your Personal Data, may be a breach of laws or regulatory requirements, and may cause Maitutor Group to be unable to engage you to provide services or products or issue payments to you for products or services provided.

In addition to the Personal Data you provide to Maitutor Group directly, Maitutor Group may collect your Personal Data from a variety of sources such as:

Fill up application or registration forms or other similar forms;
From publicly available sources such as directories,
From Maitutor Group’s social media pages, if you follow, like or are a fan of such pages;
From credit reporting agencies;
When you interact and communicate with Maitutor Group at any events or activities;
When you enter contests organized by Maitutor Group,
From various entities or divisions under Maitutor Group; or
By using Maitutor Group websites, which includes all websites operated by Maitutor Group and under the names of its respective brands (“Websites”). Your personal data may also be collected from cookies used on the Websites.

Purposes of Processing

Maitutor Group may use and process your Personal Data for business and activities of Maitutor Group which shall include, without limitation the following (“Purpose”):

Where you are a customer of the services provided by Maitutor Group:

to perform the Maitutor Group’s obligations in respect of any contract entered into with you;
to provide you with any service you have requested;
to process your subscriptions and to deliver the services to you;
where you have requested to download and use the Maitutor App for Parent/Student and/or Maitutor App for Tutor (“App”), to process your request, to deliver the App to you and to provide you a license for the use of the App;
to process your participation in any events, activities, focus groups, research studies, contests, promotions, polls, surveys or any productions;
to process, manage or verify your application for subscription with the Maitutor Group and to provide you the benefits offered to subscribers;
to validate your bookings and process payments relating to any products or services you have requested;
to understand and analyses our sales as well as your needs and preferences;
to develop, enhance and provide products and services to meet your needs;
to process exchanges or product returns;

Where you are an agent, vendor, supplier, partner, contractor or service provider:

for the purposes of engaging you to provide services or products;
to facilitate or enable any checks as may be required by Maitutor Group in order to engage you;
to process payments relating to any products or services you have provided;
to contact you or your Maitutor Group;

General:

to respond to questions, comments and feedback from you;
to communicate with you for any of the purposes listed in this Notice;
for internal administrative purposes, such as auditing, data analysis, database records;
for purposes of detection, prevention and prosecution of crime;
for Maitutor Group to comply with its obligations under law;

and you agree and consent to Maitutor Group using and processing your Personal Data for the Purposes and in the manner as identified in this Notice.

Marketing and promotional purposes

Maitutor Group may also use and process your data for other purposes such as (“Additional Purposes”):

To send you alerts, newsletters, updates, mailers, promotional materials, special privileges, festive greetings from Maitutor Group, its partners, sponsors or advertisers;
To notify and invite you to events or activities organized by Maitutor Group, its partners, sponsors or advertisers;
To process your registration to participate in or attend an event or activity and to communicate with you regarding your attendance at the event or activity;
To share your Personal Data amongst its subsidiaries, associate companies and jointly controlled entities as well as with its agent, vendor, supplier, partner, contractor or service provider who may communicate with you to market their products, services, events or promotions.

by way of post, telephone call, short message service (SMS), by hand and/or by email.

Disclosure to Third Parties

Your personal data may be transferred, accessed or disclosed to third parties for the Purposes and Additional Purposes. Further, Maitutor Group may engage other companies, service providers or individuals to perform functions on its behalf, and consequently may provide access or disclose to your Personal Data to such service providers or third parties. The third parties include, without limitation:

Maitutor Group partners, which include parties with whom Maitutor Group collaborates with for certain events, programs and activities;
Event management companies and event sponsors;
Marketing research companies;
Service providers, including, information technology (IT) service providers for infrastructure, software and development work;
Professional advisors and external auditors, including legal advisors, financial advisors and consultants;
Other entities within Maitutor Group; and
Governmental authorities to comply with statutory, regulatory and governmental requirements.

Your Personal Data may also be shared in connection with a corporate transaction, such as a sale of a subsidiary or a division, merger, consolidation, or asset sale, or in the unlikely event of winding-up.

Personal Information from Minors and Other Individuals

As a parent or legal guardian, please do not allow the minor (individuals under 18 (eighteen) years of age) under your care to submit Personal Data to Maitutor Group. In the event that such Personal Data is provided to Maitutor Group, you hereby consent to the processing of the minor’s Personal Data and personally accept and agree to be bound by this Notice and take responsibility for his or her actions.

In some circumstances you may have provided personal data relating to other individuals (such as your spouse, family members or friends) and in such circumstances you represent and warrant that you are authorized to provide their personal data to Maitutor Group and you have obtained their consent for their personal data be processed and used in the manner as set forth in this Notice.

Acknowledgement and Consent

By communicating with Maitutor Group, using Maitutor Group’s services, purchasing products from Maitutor Group or by virtue of your engagement with Maitutor Group, you acknowledge that you have read and understood this Notice and agree and consent to the use, processing and transfer of your Personal Data by Maitutor Group as described in this Notice.

Maitutor Group shall have the right to modify, update or amend the terms of this Notice at any time by placing the updated Notice on the Websites. By continuing to communicate with Maitutor Group, by continuing to use Maitutor Group’s services, purchasing products from Maitutor Group or by your continued engagement with Maitutor Group following the modifications, updates or amendments to this Notice, such actions shall signify your acceptance of such modifications, updates or amendments.